Shipping & Returns

How long does my order take to ship?

Each piece is crafted by hand and inspected for quality before it leaves our studio. Orders typically take 5–7 business days to prepare and package. If an item is made-to-order or requires custom work, processing may take a bit longer; we’ll note any expected delays on the product page and in your order confirmation.

Once shipped, you’ll receive a tracking number so you can follow your package. If you need faster shipping or have a specific delivery date in mind, contact us and we’ll do our best to accommodate your request.

Do you offer international shipping? 

No — we currently do not ship internationally.

Shipping Rates

Shipping rates are based on the size and packaging needs of your order. Because many Sea Road Designs pieces are handcrafted and delicate, larger and fragile items require additional protective packaging to help ensure they arrive safely.

Local Pick Up – Kennebunk is also available for select orders at checkout.

Return Policy

Because our pieces are handcrafted, we do not accept returns or exchanges.

Because our pieces are handcrafted, we do not accept returns or exchanges.

If your item arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and the packaging. Once we receive the images, we will review the damage and work with you to create a replacement. Replacements are made to match the original order as closely as possible; because each piece is handmade, slight variations may occur.

If you have any questions or need assistance, include your order number and a brief description of the issue when you contact us.